Returns & Exchanges

You have 30 calendar days from the date you receive your order to request a return.

To be eligible for a return:

• The item must be in the same condition in which you received it — unworn, unused, and undamaged.
• All original tags must remain attached.
• The item must be returned in its original packaging.
• You must provide a receipt or other proof of purchase.

To start a return, please contact us at [SAFAR INSIDE customer service email].

Once your return request has been accepted, we will provide you with detailed instructions on how and where to send your package.

Please note that items sent back to us without first requesting and receiving return authorization may not be accepted.

Please inspect your order upon delivery.

If your item arrives defective or damaged, or if you receive the wrong item, please contact us as soon as possible at hello@safarinside.com

Please include your order number and, where applicable, photographs of the item so that we can evaluate the issue and provide an appropriate solution.

Certain items may not be eligible for return, including:

• Custom-made or personalised products
• Items that have been worn, used, washed, altered, or damaged after delivery
• Items without their original tags or packaging
• Gift cards

Certain sale or promotional items may also be marked as final sale and therefore may not be eligible for return.

If you are unsure whether your item is eligible for return, please contact us before sending it back.

If you would like a different size, colour, or item, the fastest option is to return your original purchase and place a separate order for the new item once your return has been accepted. This helps ensure that your preferred item remains available and can be processed without unnecessary delays.

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Please keep in mind that your bank, card issuer, or payment provider may require additional time to process the refund and reflect it in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at hello@safarinside.com